Privacy Policy
This Privacy Policy describes how Neveho ("we," "us," or "our"), operating the website located at neveho.pro, collects, uses, discloses, and safeguards information in connection with your use of our website and educational program. This Policy is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and to meet the transparency requirements applicable to operators of websites that may serve users in multiple US states.
1. Scope and Applicability
This Privacy Policy applies to all personal information collected through the neveho.pro website, any associated subdomains, and any communications you initiate with us through the contact form, email, or telephone. It does not apply to third-party websites or services that may be linked from our website. We encourage you to review the privacy policies of any third-party services you access through links on our site. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information: (a) Identifiers, such as your name, email address, postal address, and telephone number, when you voluntarily submit them through our contact form; (b) Commercial information, such as the name of your organization or company, if provided; (c) Internet or electronic network activity information, including IP address, browser type, operating system, pages visited, and time spent on pages, collected automatically through standard server logs and analytics tools; (d) Geolocation data at the city or region level, derived from your IP address; (e) Cookie identifiers and similar tracking data, as described in our Cookie Policy. We do not intentionally collect sensitive personal information as defined under the CPRA, such as health data, financial account numbers, or government-issued identifiers.
3. How We Use Your Information
Information collected through this website is used for the following purposes: to respond to inquiries submitted through the contact form; to maintain and improve the functionality and content of the website; to analyze how visitors interact with our educational content; to comply with applicable legal obligations; and to protect the security and integrity of our systems. We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects on individuals. We do not use your information to send unsolicited commercial communications unless you have explicitly requested such communications.
4. Legal Basis for Processing (California Residents)
Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. We collect and process personal information on the following bases: your consent, where required; the performance of a contract or pre-contractual relationship; our legitimate interests in operating and improving our educational program, provided those interests are not overridden by your rights; and compliance with legal obligations. California residents have the right to know what personal information is collected about them, the right to delete personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. We do not sell personal information as defined under the CCPA/CPRA.
5. Disclosure of Information to Third Parties
We do not sell, rent, or trade personal information to third parties for their independent commercial use. We may share information with the following categories of service providers who assist us in operating the website and delivering our educational program: web hosting providers, analytics service providers, and email communication tools. These service providers are contractually obligated to use information only as directed by us and in accordance with applicable law. We may also disclose information when required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Neveho, our users, or others.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and to analyze website traffic. Cookies are small text files placed on your device by your browser at the request of a website. We use strictly necessary cookies required for the website to function, analytics cookies to understand how visitors use the site, and preference cookies to remember your consent choices. You may control cookie settings through your browser preferences and through the cookie consent tool available on this website. Disabling certain cookies may affect the functionality of the website. For detailed information about the cookies we use, please refer to our Cookie Policy.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Contact form submissions are retained for a reasonable period sufficient to respond to your inquiry and to maintain records of communications. Analytics data is retained in aggregated or anonymized form. When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.
8. Data Security
We implement reasonable and appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure transmission protocols (HTTPS), access controls, and regular review of our data handling practices. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information, and we encourage you to take appropriate precautions when sharing personal information online.
9. Children's Privacy
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete such information. If you believe that a child under 13 has provided personal information to us, please contact us at [email protected].
10. Your Rights and How to Exercise Them
Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise any of these rights, please contact us at [email protected] or by mail at 734 University Ave, San Diego, CA. We will respond to verifiable requests within the timeframes required by applicable law, typically within 45 days for California residents under the CCPA/CPRA. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy periodically. Continued use of the website following the posting of changes constitutes your acknowledgment of the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Neveho, 734 University Ave, San Diego, CA. Email: [email protected]. Phone: +1 619-681-0575. We are committed to addressing privacy-related concerns in a timely and transparent manner.